FREQUENTLY ASKED QUESTIONS
Answer to all the Frequently Asked Questions
What documents do I need to rent a car?
A current, valid driver’s license is required. Passport or National ID: For international visitors, a valid passport is essential for identification. Residents may use a Ghana Card or other government-issued national ID.
What is the minimum age to rent a car?
Most rental agencies require drivers to be at least 21 years old, though some locations may set the minimum age at 25. Younger drivers may face additional fees or restrictions. Always check the specific policy before booking your vehicle.
Do I need a credit card to rent a car?
A valid credit card/Mobile Money Transfer/ Bank Transfer is typically needed to secure your rental and cover any potential charges. Be sure to review the payment terms in advance.
Is fuel included in the rental price?
Fuel is not included in the base rental price. You will generally receive the car with a full tank and are expected to return it full. Some companies offer prepaid fuel options for convenience, but these may come at an extra cost.
Can I change or cancel my reservation?
Changes may be subject to availability, and cancellations could incur fees depending on how close to the pick-up date you make the request.
What types of cars do you offer?
Rental fleets include a wide range of vehicles, from compact cars and sedans to SUVs, vans, and luxury models. Availability depends on location and demand, so it’s best to book early if you have specific needs.
Is insurance included in the rental?
Basic insurance coverage is often included, such as collision damage waiver or third-party liability. However, this may not cover all damages or incidents. Additional insurance options are usually available for extra peace of mind.
What is the minimum number of rental days?
Self driven option must be a minimum of 2 days rental.
